Privacy Policy

Effective date: 2026-02-26

This Privacy Policy explains how HVAC Ottawa ON (“we”, “us”, “our”) collects, uses, and protects personal information when you visit this website or submit information through our forms.

1. What information we collect

We may collect the following information:

  • Contact details you submit via forms (for example: name, phone number, and any message you provide).
  • Technical data such as browser type, device information, approximate location (city-level), pages viewed, and interactions.

2. How we use your information

We use collected information for the following purposes:

  • To review and manage inquiries submitted via website forms.
  • To operate, maintain, and improve this website (performance, security, and user experience).
  • To understand website traffic and usage patterns via analytics.

3. Cookies and analytics

We use cookies and similar technologies to operate the site and understand how visitors use it. Cookies are small files stored on your device.

Google Analytics

We use Google Analytics to collect aggregated information about website usage (for example, pages visited, time on site, and general device/browser data). This helps us improve the website.

You can control cookies through your browser settings. You may also use Google’s tools to limit analytics collection.

Cloudflare

This website is protected and delivered using Cloudflare, which may process technical data (such as IP address, request metadata, and security signals) to help provide website security, performance, and protection against abuse.

4. Sharing of information

We do not sell your personal information. We may share limited information with service providers only as necessary to operate this website, such as:

  • Analytics providers (e.g., Google Analytics)
  • Security/performance providers (e.g., Cloudflare)
  • Email/hosting infrastructure providers (if applicable)

5. Data retention

We keep personal information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Your choices

  • You can disable cookies in your browser settings.
  • You can request access to or correction of your personal information (see contact section below).

8. Children’s privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Contact

If you have questions about this Privacy Policy or want to request access/correction, contact us:

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.